The Importance of Customer Service in Trucking Jobs

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Being a truck driver entails a lot more than just transporting goods from one place to another.  

 

Commercial trucking is also all about building trust, ensuring satisfaction, and fostering long-term relationships with clients. Customer service is an essential part of being a truck driver, and it’s important for drivers to understand the skills and qualities necessary to succeed in this competitive field.  

 

By focusing on communication, reliability, problem-solving, and professionalism, truck drivers can significantly enhance the customer experience, thereby contributing to the overall success of their companies. Keep reading to find out the importance of customer service in commercial trucking, and how to incorporate these skills into your everyday routine.  

 

Essential Customer Service Skills for Truckers 

In a way, truck drivers serve as brand ambassadors for their company. Every interaction a trucker has with a client, from pickup to delivery, provides a chance to demonstrate their dedication, professionalism, and organizational skills.  

 

Excellent customer service is fundamental to the reputation of a trucking company, and these skills are a great way to ensure client satisfaction, build trust, and promote long-term business relationships. 

 

Professionalism and communication are crucial skills to be a successful truck driver. Even after a long day behind the wheel, it’s important to remember to be courteous, understanding, and respectful.  

 

Drivers should always provide timely updates about delivery schedules, especially if there are delays or issues. Effective communication and transparency are essential to getting ahead of problems and demonstrating your commitment to the satisfaction of every client.  

 

Reliability and punctuality are some of the best tools to build trust and reputation. It’s always best to stick to the delivery schedule as much as possible, and to have backup plans in place in case of unexpected delays.  

 

Regular vehicle maintenance is important to prevent breakdowns and delays, and route optimization software is useful for making every mile count.  

 

Interacting with difficult clients is an unavoidable part of every trucker’s experience. Many clients are empathetic, kind, and responsive, but, unfortunately, that isn’t always the case. When dealing with a difficult client, it’s important to have patience and never escalate the situation.  

 

Whether it’s a client with unreasonable demands or just a rude demeanor, drivers should focus on listening, finding a solution, or calling in dispatch to get another team member involved. Getting upset is never worth it and can make the situation far worse.  

 

Documentation and organization don’t just improve the client’s experience, they also streamline the process for truckers and their companies. Make sure that all required documentation, such as bills of lading, files on shipments, and delivery receipts, are properly completed and easily available.  

 

Any mistakes in paperwork could cause delays or complications in delivery, so be sure to thoroughly check over all documents before handing them off.  

 

 

For more trucking industry tips and tricks, be sure to stay up to date on our Truck Driver Blog and connect with us on social media.  

What Drivers Need to Know About Full Truckload vs Less Than Truckload Shipping

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With over 70% of domestic freight in the US transported by truck, commercial truck drivers are responsible for ensuring the timely and safe delivery of a vast array of goods.  

 

As a driver, understanding the nuances between Full Truckload (FTL) and Less Than Truckload (LTL) shipping is crucial for maximizing efficiency, reducing costs, and maintaining customer satisfaction.  

 

Keep reading to find out more about the differences, advantages, and best practices associated with FTL and LTL shipping, so you can continue to make informed decisions and optimize your operations on the road. 

 

What is Full Truckload Shipping? 

Typically, you’ll see this mode of transportation abbreviated as FTL (Full Truckload) or TL (Truckload). Simply put, full truckload shipping is when one shipper’s freight takes up an entire trailer. FTL shipments are generally large, heavy shipments or high-value goods that take up the entire space or weight limit of a trailer.  

 

Unlike less than truckload shipping, FTL shipments follow a direct route from origin to destination with no stops in between. This makes for faster transit times with less handling and reloading required by drivers.  

 

This also means that drivers are allowed more flexibility with loading and unloading times, since FTL shipping does not require coordination at multiple points along the route for pickups and deliveries.  

 

Because FTL shipping involves less handling and more direct routes, shippers usually prefer to use this method for time-sensitive deliveries and fragile goods. However, FTL is also the most expensive shipping option and is only efficient when freight is large enough to take up the entire trailer.  

 

How is Less Than Truckload Shipping Different? 

Drivers can also choose a less than truckload run, which involves carrying shipments from multiple customers in one truck. Each shipment occupies only part of the trailer space, making it ideal for smaller freight.  

 

Because LTL shipping follows the “hub and spoke” model of utilizing different transportation hubs to sort and redistribute individual freight, this shipping method requires multiple stops along the route.  

 

Drivers must consider that the frequency of pickup and delivery stops and the increase in handling of freight at various distribution centers leads to a longer transit time and higher risk of damage. LTL shipping requires careful loading and unloading practices at every stop to ensure the safe delivery of freight.  

 

 

 

Understanding the differences between FTL and LTL shipping is important for every truck driver. With both methods, it is essential to optimize load distribution, route efficiency, and loading/unloading practices to save time and money and improve operations.  

 

For more information on trucking terms, industry trends, and up-to-date advice, be sure to check out more of our Truck Driver Blog posts and connect with us on social media.  

The Advantages of Truck Driving Jobs for Veterans

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As a military veteran, entering the workforce and readjusting to civilian life can be challenging.  

 

However, many veterans have found that transitioning to a career in truck driving offers a unique opportunity to leverage their skills and experiences gained during military service. Truck driving not only provides a stable job with potential for continued career advancement, it also allows for a sense of independence and adventure that resonates with many who have served. 

 

Interested in finding out why one in every 10 truck drivers is a veteran? Keep reading to discover the advantages of truck driving jobs for veterans and why your experience could set you up for success in this important and dynamic field.  

 

Transferable Skills 

One factor that often attracts military veterans to truck driving jobs is the overlap in applicable skills, experiences, and training.  

 

There are many qualities learned in the service that make veterans well-qualified for the transportation industry, such as: 

 

  • Mental stamina  
  • Dependability  
  • Teamwork  
  • Leadership  
  • Problem solving  
  • Self discipline 
  • Situational awareness  

 

Beyond these important qualities, some of the hard skills taught in the military can also come in handy for veterans looking to enter the trucking industry. In fact, many veterans are able to waive the Commercial Driver’s License (CDL) skills test if they have had prior experience operating heavy-duty vehicles and possess a military CDL.  

 

A history of working with or carrying hazardous materials in the military can also qualify veterans for taking higher paying loads that are usually reserved for truck drivers with a hazmat certification.  

 

G.I. Bill Benefits 

The “G.I. Bill” is used to refer to a wide range of programs that exist to support military veterans adjusting to civilian life. Veterans can use their G.I. Bill benefits to help cover the costs of obtaining a CDL from an approved CDL school.  

 

The G.I. Bill can potentially cover all the costs of CDL school, including tuition, books, and supplies. Veterans just need to look for schools that partner with the Veterans Administration as part of the G.I. apprenticeship program to receive these benefits through the VA.  

 

Job Security & Professional Development  

The demand for truck drivers remains as high as ever, allowing veterans to rely on this stability as they transition from military service. Entering the field of commercial truck driving provides veterans an opportunity to receive steady pay and benefits while potentially advancing their career through further training and professional development.  

 

The trucking industry offers numerous pathways for professional development, making it an attractive career choice for veterans who value growth and advancement.  

 

Many trucking companies provide comprehensive training programs, mentorship opportunities, and clear career progression routes. Veterans can start as entry-level drivers and, with experience and further certification, move up to roles such as trainers, fleet managers, or even independent owner-operators. 

 

Quick Transition  

Finally, another great benefit to beginning a career in truck driving is the quick transition veterans can make into the field.  

 

In comparison to bachelor’s or associate degrees that take 2-4 years to complete, the average time taken to receive a CDL after attending a full-time driver training program is just seven weeks.  

 

Additionally, many trucking companies actively recruit veterans and may offer incentives such as tuition reimbursement for CDL training, sign-on bonuses, and specialized veteran training programs. These initiatives not only facilitate a smoother entry into the industry but also recognize and reward the unique skills that veterans bring to the table. 

 

 

 

 

Wondering what are the next steps to pursue a career in truck driving? Head to our Truck Driver Blog to learn more about CDL schools, mentorship programs, and getting started behind the wheel.  

 

 

What to Expect as an Intermodal Driver

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It’s no exaggeration to say that the commercial trucking industry is the backbone of our economy. With over 73% of total freight value in the US transported by trucks, CDL drivers play an essential role in keeping goods flowing across the nation. 

 

CDL drivers also are important to the global production and exchange of goods, especially through the role of intermodal trucking. Intermodal truckers transport freight that requires more than one form of transportation, such as rail, air, or over the ocean, during the first and last segment of the freight’s journey.  

 

Wondering if this important trucking job could be the right career fit? Keep reading to find out what to expect as an intermodal driver, including the benefits, challenges, and daily routine.  

 

What do Intermodal Drivers Do? 

Intermodal freight transport is the term for the overall process required to move a shipment that involves more than one mode of transportation. There are four modes involved in intermodal transportation of goods – ship to rail, air to rail, rail to ship, and road to rail. These short hauls are also referred to as drayage. Intermodal trucking is an essential part of the process when the shipment is transported by truck from one intermodal terminal, such as a port or rail yard, to the next destination.  

 

Because the shipments are stored in specialty modular containers throughout the entire process, intermodal trucking differs from other forms of trucking in that drivers never have to load or repack the actual goods.  

 

Intermodal truck drivers begin the day by arriving at the first destination, usually a rail yard, port, or distribution center, to pick up the modular container. Drivers then load these shipments onto their intermodal container chassis, which is specifically designed to safely and securely carry intermodal freight.  

 

After ensuring the freight is secure, drivers bring the containers to the next destination, which could be a warehouse, distribution center, or other transportation hub. At this final destination, drivers carefully unload the modular containers for further handling or storage, and potentially pick up new freight for the next trip.  

 

Intermodal truck drivers can work for a range of companies, varying from large carriers to small carriers that focus on a single market. Regardless of size and scope, the most important factor is that drivers are operating near major rail yards or ports.  

 

What are the Benefits? 

For CDL drivers searching for a position that offers a predictable schedule, consistent pay, and benefits, and is always in demand, intermodal trucking might be the right solution. These are some of the benefits of a career in intermodal freight transportation.  

 

  • Steady schedule and less time away from home. Intermodal drivers often have more predictable schedules compared to long-haul truckers. You’ll spend fewer hours on the road and more time at home.  
  • No direct contact with freight. Unlike with most CDL jobs, intermodal freight remains in specialty containers throughout the entire transportation process. This means intermodal drivers spend less time loading and unloading, and the chances of damage and safety risks are greatly decreased.  
  • Opportunities for specialized training and career advancement. Some intermodal companies provide specialized training in areas such as container handling, safety procedures, and hazardous materials handling, enhancing drivers’ skill sets and making them more competitive in the job market. 

 

Are There Any Challenges?  

However, like any career, it is essential to consider the drawbacks as well as the benefits.  

 

  • Limited routes and potential delays. Intermodal routes are specific to rail and port locations, so you won’t have the same flexibility as long-haul truckers. Transportation hubs are also prone to delays and backups, which can lead to frustrating logistical challenges and potentially wasted time. 
  • Equipment challenges. Intermodal containers require specialized equipment, such as the chassis and twist locks, which can be challenging to learn and manage. Drivers may also encounter restrictions on the types of freight they can haul and the routes they can take due to equipment limitations or regulatory requirements. 
  • Physical demands. Although arguably requiring less lifting and moving than other trucking positions, the job can be somewhat physically demanding even with the assistance of specialized equipment.  
  • Additional requirements. Drivers that will be accessing ports, must obtain a Transportation Workers Identity Card (TWIC) and a Port ID which is required by all ports within the United States. Drivers that need access to airports to deliver or pick up freight will also need to obtain a TSA card. While obtaining these additional endorsements can take between 10 – 60 days and cost nearly $130, having them will create more opportunities for the driver to haul different types of freight and earn more.  

 

Intermodal truck driving is an important CDL job that offers a flexible schedule and unique training for drivers of all experience levels.  

 

Looking for more information on potential jobs and new trends in the trucking industry? Be sure to check out more posts on our blog and follow us on social media! 

Everything You Need to Know About Being an Auto Hauler 

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Everything You Need to Know About Being an Auto Hauler 

One of the best parts about being a truck driver is the freedom that comes with being able to choose what freight you carry.  

 

Whether you want to drive long haul or last mile delivery, carry hazardous materials, or refrigerated goods, your job choice depends on what kind of freight best fits your interests and experience.  

 

If you are a CDL driver looking for a career that will offer stability, independence, and the potential for high pay and benefits, auto hauling might be the right fit. Keep reading to find out what auto hauling really is, and the benefits and challenges to this essential career.  

 

What Does An Auto Hauler Do? 

Auto hauling, also called car hauling, is a professional driving career that involves transporting vehicles from one location to another. Auto haulers often work with cars, trucks, and motorcycles, and usually serve dealerships or private customers.  

 

There are typically three types of auto hauler trailers: open, enclosed, and flatbed. Enclosed hauling trailers are the most protective, keeping the cars from exposure to any outside elements such as rocks, wind, or rain. This usually leads to a higher service cost for enclosed hauling, and often is reserved for higher end automobiles. Enclosed trailers can usually only handle 1-6 vehicles at a time, whereas open carriers can sometimes handle up to 9-12.  

 

Auto haulers are not just responsible for safely transporting vehicles across far distances, they must also assist in the loading and unloading of costly and heavy freight. This requires high attention to detail, physical strength, and extensive training.  

 

Like many CDL jobs, auto haulers begin each day by conducting a thorough truck inspection before loading and securing freight to ensure safe transportation. Auto haulers must also take various size requirements and federal regulations into consideration, including weight limits and distribution, vehicle dimensions, and securement guidelines mandated by the Department of Transportation.  

 

Tommy Valenzuela, Director of Recruiting at Hansen & Adkins Auto Transport, believes that auto hauling requires a special level of commitment and hard work.  

 

 “When you get somebody who’s going to put in the work and dedication it takes to be an auto hauler, I think that really speaks volumes on who the individual is, and the respect that they have for the job that they do,” said Valenzuela 

 

“It takes a lot of time and dedication and knowledge to learn how to load your truck. Are you going to be over the weight limit or too tall? And if you are, now you’re three and a half hours into your day, and you have to restart and do it all over again.” 

 

Necessary Experience and Requirements  

With a specialized and challenging job like auto hauling, employers often look for experienced drivers who are willing to continue growing with the role.  

 

All auto haulers are required to possess a Class A CDL, and previous experience behind the wheel of other heavy vehicles and a clean driving record can boost an applicant’s chance of finding well-paying employment.  

 

Employers may also prioritize candidates who have completed specialized training programs or certifications specifically tailored to auto hauling. These programs often cover topics such as vehicle loading and securement techniques, regulatory compliance, and best practices for transporting different types of vehicles. 

 

What Are The Benefits of Auto Hauling? 

There are many advantages to a career in auto hauling that make it an attractive option for many CDL drivers.  

  • Competitive pay. Auto haulers often receive higher income on average than some sectors of the trucking industry due to the high level of responsibility required in this position. Haulers who work with high-value or luxury vehicles can also receive higher compensation.  
  • Steady demand and scheduling. Vehicles will always need to be transported, keeping the job of auto hauling continuously in high demand. This allows drivers to rely on a consistent work schedule with some flexibility.  
  • Independence. Auto haulers often drive far distances around the country, giving drivers the freedom to work independently.  

 

Are There Any Challenges? 

However, like any position, it is important to consider both the advantages and the drawbacks before deciding to pursue a career in auto hauling.  

  • Physically demanding. Loading and unloading vehicles can be physically taxing. Auto haulers must secure vehicles properly, which involves lifting heavy chains, straps, and ramps. 
  • Time away from home. Due to some long-distance routes, auto haulers may spend extended periods away from their families. Loneliness and missing important events can be challenging
  • Risk of Accidents and Injuries. Driving a commercial truck involves inherent risks, especially with the added stress of costly and heavy freight like vehicles. Auto haulers must stay alert, follow safety protocols, and be prepared for emergencies.  

 

 

Auto hauling is a rewarding job that offers many benefits and learning opportunities. However, it is also essential to consider the high level of responsibility, commitment, and physical strength necessary to transport vehicles.  

 

Wondering about which other jobs in the trucking industry might be a good fit for your experience and interests? Head to our Truck Driver Blog or check out our social media for up-to-date information on trucking trends and opportunities.  

Organizations & Resources for New CDL Holders

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New CDL Holders

Starting out in a competitive and ever-changing industry like trucking can be daunting. From finding the right job to staying up to date on the newest technology and trends, there are many resources that exist to support new CDL holders every step of the way.  

 

Keep reading to find out the organizations, communities, and online resources that can provide valuable assistance and guidance to new CDL holders as they navigate their career in the trucking industry.  

 

Research Online Forums & Industry Websites 

Some of the most trusted resources for drivers across the world are online forums where truckers share their experiences, ask safety questions, and seek job advice from fellow drivers. For new CDL holders, online forums can be a great place to start learning about the ins and outs of the industry from more seasoned drivers.  

 

Popular forums like Trucking Truth and Truckers Report both offer conversations between real, experienced drivers, as well as access to training opportunities, CDL job listings, and the latest industry updates. Forums provide a space to discuss a wide range of topics, from safety tips for female drivers to the benefits of carrying certain freight.  

 

Social media platforms like Facebook, Reddit, and LinkedIn also host numerous groups and forums dedicated to trucking. These online communities are the perfect place for drivers to ask questions, share advice, and connect with others in the industry. 

 

Trucking news-based websites are another great resource for drivers looking to find out more about the industry. CDLLife is a popular site for transportation-related news, entertainment stories, and a truckers-only social media platform offered through the CDLLife mobile app.  

 

Many drivers use the website FreightWaves for information on supply chain logistics and new trends in transportation. FreightWaves also promotes exclusive podcast and video content to entertain drivers and discuss frequently asked questions and trucking subject topics.  

 

Join Trucking Associations 

Another option for new CDL holders looking to find community and access to resources is to join a trucking association.  

 

Trucking associations are a great way to connect with other drivers from around the country while learning more about legislation and news affecting the entire industry. Many of these associations actively lobby on behalf of the industry, advocating for favorable legislation and regulations that benefit truck drivers and trucking companies. 

 

Many trucking associations also offer educational resources and training programs to help new drivers improve their skills, stay updated on industry best practices, and meet regulatory requirements. Additionally, some trucking associations offer members access to exclusive discount programs on products and services such as fuel, insurance, vehicle maintenance, and roadside assistance.  

 

The American Trucking Associations (ATA), which is the largest and one of the most well-known trade associations in the industry, is actually the national-level affiliate of numerous state organizations. The ATA collaborates with state trucking associations across the nation that work closely with local trucking companies, drivers, and other industry stakeholders.  

 

The Owner-Operator Independent Driver Association (OOIDA) is another prominent trucking association that is specifically dedicated to representing the interests of independent owner-operators and small fleet owners. OOIDA fosters a strong sense of community among its members by providing a platform for networking, mentorship, and mutual support. 

 

For underrepresented members of the trucking industry, associations can also offer an opportunity for support, community, and career advancement. Women In Trucking is a fast-growing nonprofit that is committed to promoting gender diversity and equality within the trucking industry. By becoming a member, drivers can gain access to a supportive network of like-minded individuals, mentorship opportunities, and professional development resources tailored to the unique experiences and challenges faced by women in trucking.  

 

 

For new CDL holders, it is essential to seek out communities that will support you and provide the resources needed to succeed in the trucking industry. 

 

Looking for more information on tips and tricks to stay ahead of the curve? Be sure to check out the rest of our Truck Driver Blog posts and follow us on social media  

Choosing the Right Company: 5 Factors to Consider Beyond Pay

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What do you look for in a trucking job? 

 

For many CDL drivers, the answer is obvious: fair benefits and competitive pay that validate the difficult but essential work truckers do each day.  

 

However, there are many other factors that can demonstrate a carrier’s commitment to their driver’s success and safety that every trucker should consider before deciding to join the team. Keep reading to find out what you should be looking for in a trucking position, and why it’s important to ask about these factors in every interview.  

 

Check the Reviews 

The first step any trucker should take before even applying to a position is to look at reviews or talk to other drivers. A company can make as many great claims as they want, but the real proof comes from actual experiences had by former and current employees. 

 

Research the company’s reputation by reading online reviews on platforms like the Better Business Bureau and GlassDoor, or use specialized trucking forums like TruckersReport. Look for patterns related to safety, communication, and overall driver satisfaction.  

Reviews are important to learning more about company culture and values and what opportunities are offered. Keep an eye out for any information on company retention rates, which can be a clear marker of the quality and work experience of employees.  

 

While research is important, it’s best to reach out to current or former drivers who have worked with the company. Ask about their individual experiences, challenges, and any red flags they encountered. 

 

Freight Type 

Another important consideration is the type of freight a company primarily handles, such as dry van, refrigerated, flatbed, or tanker. These can have an impact on your time at home, work/life balance, and overall satisfaction, so choose a company that aligns with your preferences and expertise. 

 

If being home every night is a priority, inquire about home time policies. Does the company offer consistent schedules or flexible options? Ask about the process for taking time off work and assess if the balance meets you and your loved ones’ needs.  

 

Carriers that primarily conduct OTR or longhaul runs will understandably provide less home time, while they might offer other benefits that make it worth a driver’s time. Look for options such as last mile delivery if staying local and having a flexible schedule is essential for you.  

 

However, no matter the freight type, inquire about the company’s stance on work/life balance and how they support their drivers in achieving it. Finding the right balance between work and home life is crucial for your overall well-being and job satisfaction. 

 

Training & Professional Development  

A company that invests in continuous learning and training benefits both the drivers and the organization, so assess what opportunities are available for ongoing professional development.  

 

Discover if they offer paths for career advancement, such as internal mobility or the potential to receive skill certifications and specialized training. Ask if longevity in the company comes with benefits such as better route choice, promotions and increased compensation, or the ability to become a mentor for other drivers in a trainer program.  

 

Communication is Key 

Clear communication is an essential part of every trucking job, so it is important to understand how a company views and values conversation and driver engagement.  

 

Ask about how communication works with dispatch and employers. Is it efficient? Do they listen to and understand drivers’ concerns and needs? This is an area where it helps to ask during the interview phase but also read reviews and talk to current employees.  

 

Driver feedback helps carriers to improve the quality of company policies and employee satisfaction, so some conduct regular driver engagement surveys or offer one-on-one meetings. Find out how the company seeks driver feedback, and how they act on this input.  

 

Health & Wellness Support  

A factor that some drivers might not consider asking about is how a company supports their employees when it comes to mental and physical wellness. An employer that prioritizes driver health is a good sign, so it’s important to ask about safety protocols, health insurance, and driver support programs.  

 

Find out about health insurance, dental coverage, or other wellness programs offered to support physical health such as a gym membership. Some carriers also provide programs to support mental health, such as access to online counseling programs like BetterHelp.  

 

 

Finding the right fit for a CDL job can be tricky, but it’s always worth the time and effort to make sure your experience and interests align.  

 

For more information on trucking jobs and industry trends, check out the rest of our Truck Driver Blog posts and follow us on social media! 

Transporting Hazardous Materials? Find Out How Dangerous It Really Is

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hazmat truck

Transporting hazardous materials is one of the riskiest, yet most highly rewarding jobs a trucker can find.  

 

Requiring specialized training, strict guidelines, and unwavering attention to detail, the transportation of hazardous material is not for the faint of heart. However, for many truckers, the risk is worth the reward with high pay and a constant supply of work.  

 

But do the benefits outweigh the danger involved? Keep reading to find out the challenges, advantages, and expectations of hazmat trucking and decide for yourself.  

 

Understanding Hazmat Trucking 

Hazardous materials, also called hazmat, refer to substances or materials that pose a potentially serious risk to health, safety, and the environment when transported. Hazmat truckers take on the critical responsibility of delivering these materials to new locations while following strict DOT guidelines and protocol.  

 

Hazmat drivers must have a commercial driver’s license with a hazardous materials endorsement called a Code H. To receive this endorsement, drivers must pass a hazmat knowledge test as well as a Transportation Security Administration (TSA) background check.  

 

Drivers also must go through specialized training courses on handling, loading/unloading, and transporting hazardous materials, as well as emergency procedures and safety precautions.  

 

These courses teach drivers the importance of proper labeling, placarding, and packaging of hazardous materials, and how to follow all DOT guidelines. Some employers offer these courses, but oftentimes drivers must complete extensive training on their own before applying for hazmat transportation jobs.  

 

What do Hazmat Truckers do? 

Before every run, drivers must conduct a thorough pre-trip inspection. This involves checking for leaks, tears, and loose containers, and ensuring that all freight is properly and safely secured. Hazmat truckers also must plan out routes that avoid heavily populated areas and tunnels, since some prohibit hazmat trucks from passing through.  

 

Hazmat drivers should also remember to wear personal protective equipment, such as gloves, goggles, and respiratory masks, when handling hazardous materials. This gear is essential in case of an accident, and important to minimize risk for drivers who face long term exposure to radioactive material and toxic substances.  

 

Are There Ever Accidents? 

What most prospective hazmat drivers want to know is if accidents ever occur, and how dangerous they really are.  

 

Unfortunately, a recent CBS News study found that accidents involving hazardous materials in transportation on the road have more than doubled in the past decade, sometimes with severe consequences.  

 

Over the last 10 years, there have been 52 fatalities and 160 injuries caused by incidents involving hazmat transportation by tractor trailers in the US. The study also revealed that nearly 1 in 5 accidents were caused by some form of human error.  

 

However, countless drivers avoid potentially devastating disasters by following hazmat transportation protocols and general safe driving practices every day. Modern safety technology, such as lane keeping assistance and automatic emergency brake systems, also can greatly affect the safety of drivers and bystanders.  

 

In the case of an accident, hazmat drivers can minimize risks by using their training on emergency response protocol and containment procedures until hazmat cleanup crews arrive. This involves isolating the spill and preventing it from spreading, if possible, while promptly alerting the proper authorities.  

 

Pros & Cons of Hazmat Trucking 

Before deciding on a career transporting hazardous materials, it is vital to consider both the advantages and challenges of such an important job.  

 

Benefits: 

  • Job demand. Hazmat transporters are always in demand due to the essential nature of their work. Industries such as manufacturing, healthcare, and construction rely on timely and safe transportation of hazardous materials. The need for hazmat transporters continues to remain consistent, providing job stability even during economic fluctuations. 
  • Higher compensation. Hazmat drivers often receive higher pay compared to non-hazmat drivers due to the specialized nature of their work and the inherent risks involved.  
  • Training and experience. The experience gained transporting hazmat can be translated to many other trucking jobs and will stand out to potential employers. With the added CDL endorsements and specialized training, employers will see a committed and seasoned driver.  

 

Drawbacks: 

  • Safety Risks: Hazmat transport involves inherent risks, including exposure to toxic substances, fire, explosions, and chemical spills. 
  • Stringent Regulations: Compliance with federal, state, and international regulations is crucial. Violations can result in fines, penalties, or even criminal charges. 
  • Physical Demands: Hazmat drivers handle heavy loads, wear protective gear, and must help in the loading and unloading of hazardous materials. The responsibility of safely transporting hazmat can also be mentally and emotionally taxing. 

 

Transporting hazardous materials is a well-rewarded trucking job that is critical to many industries and lives. However, it also comes with a high level of responsibility and risk. For drivers willing to make this tradeoff, it can be a lucrative and satisfying path to follow.  

 

For more information on trucking jobs and industry trends, be sure to check more of our Driver Blog posts and follow us on social media.  

 

Thinking of Becoming a Ready Mix Driver? Here’s What You Need to Know

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Ready Mix Driver

Looking for a career that’s always in demand, offers daily home time, and a great work/life balance?  

 

For CDL drivers who want to stay close to home and take advantage of steady pay and benefits, driving a ready mix truck can be the perfect solution.  

 

Keep reading to find out what every trucker should know about this important job, from the specialized skills and experience necessary to the daily responsibilities and benefits.  

 

What Does a Ready Mix Driver Do? 

The primary job of a ready mix driver is to transport freshly mixed concrete from the batching plant to a construction site.  

  

Sites can vary from residential homes to commercial buildings, but ready mix jobs are nearly always locally based, ensuring that most drivers are home every night.  

 

Although demand usually remains strong year-round, especially near cities and metropolitan areas, mixer truck drivers are busiest in the summer, with work slowing down a bit in the winter and during patches of harsh weather. 

 

What Are the Daily Responsibilities? 

The day-to-day expectations of a ready mix concrete driver depend on the time of year and job type, but many aspects remain the same no matter the season.  

 

Drivers must feel comfortable behind the wheel of a mixer truck, often driving in difficult locations such as narrow residential roads or tricky construction sites. This makes safety a top priority, especially when the mixer is full.  

 

Operating the specific mixing equipment can be a challenge at first, but once a driver has mastered the techniques, the rewards are immediate. Ready mix drivers are usually paid by the hour, so increasing efficiency can have a great payoff.  

 

Building relationships with local construction contractors is also an important part of the job, so proving your skill can result in steady work with contractors eager to rehire dependable and talented mixer operators.  

 

Beyond operating the mixing drum, chute, and any additional equipment, ready mix drivers must also keep up frequent vehicle maintenance. This involves cleaning the mixer to avoid cement build up, which most drivers recommend doing between every load.  

 

Dried cement build up can be considerably more difficult to remove, usually requiring a mix of chemical cleaners, scrapers, and pressure washing. Regular cleaning not only enhances the efficiency of the mixing process but also helps prevent potential issues such as blockages and mechanical failures.  

 

Experience Necessary? 

Like most trucking jobs, ready mix drivers are usually required to possess a CDL Class A or B, depending on the job requirements. Some employers will hire and train drivers without a license, while others might offer assistance to help drivers pay for the costs of driving school.  

 

It also usually helps to have previous commercial driving experience, especially in similar roles such as tanker or liquid hauling.  

 

The experience gained as a ready mix driver can also be a great career steppingstone. Employers across the transportation industry value and understand the hard work and specialized skills required to operate heavy machinery like a mixer truck, potentially opening the doors to various other opportunities.  

 

 

Wondering what other truck driving jobs could be the right fit for your interests and experience? Then be sure to check more of our Driver Blog posts and follow us on social media for up-to-date information on the latest trends and opportunities in the trucking industry.

Pros & Cons of Being a Flatbed Driver

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Flatbed Truck

Considering a career as a flatbed trucker? 

 

Calling for a specialized set of skills, daily attention to detail, and physical strength, flatbed trucking is an in-demand job that comes with high risks and high rewards.  

 

However, before making any decisions, it is important to understand the full expectations, challenges, and advantages of being a flatbed trucker. Keep reading to learn what flatbed trucking really is, and you can decide if this is the right career choice for you.  

 

A Day in the Life 

A flatbed truck is a large commercial vehicle with an entirely flat and level “bed” or trailer. This differs from a traditional tractor-trailer because there are no sides or roof on the trailer. Flatbed trucks are typically used to transport oversized, bulky, or abnormal loads that are not delicate or vulnerable to weather. 

 

While this open-top design allows for quick and easy loading and unloading, flatbed trucks also require proper load securement every run to prevent potentially dangerous accidents in transit.  

 

In fact, since 2002, the Federal Motor Carrier Safety Administration has had rules in place ensuring proper cargo securement. These regulations require all flatbed truckers to use some sort of securement device, whether it be steel straps, chains, wire rope, or synthetic webbing.  

 

Each day, flatbed truckers start off by securing the cargo they are going to carry. However, every day might still feel different because flatbed truckers are likely to encounter a wide variety of freight that each call for a different securement method, ranging from lumber to steel beams to construction machinery.  

 

Throughout every run, drivers will need to periodically check to ensure the load is still properly secured. For many flatbed truckers this is one of the best parts of the job, as it provides a constant excuse for break time, fresh air, and a little exercise.  

 

In general, flatbed truck routes tend to be shorter than other freight types, meaning that most drivers are home every night. Even for regional OTR flatbed truckers, who might have longer routes, pickup and delivery usually only happen during the week, making for a more predictable schedule with downtime every weekend.  

 

What are the Advantages to Flatbed Trucking? 

For many drivers, flatbed trucking is a continuously challenging yet rewarding job that requires specialized skills and daily commitment. These are some of the benefits that flatbed truckers regularly cite as the best parts of the job.  

 

  • More free time. Since most flatbed routes are specific to one region, flatbed truckers are often home every night and rarely drive coast to coast. This creates a more predictable schedule than other types of trucking, including most weekends off.  
  • Higher income potential. Although compensation always depends on factors such as location and employer, most industry veterans agree that flatbed truckers can make significantly more on average than other types of trucking.  
  • Regular exercise and skills training. Continuously ensuring proper load securement can be a big responsibility, but it also offers a chance to change the often-sedentary life of trucking. Flatbed truckers can regularly take breaks to check on their load securement, while gaining valuable experience in learning the techniques to secure a wide variety of freight.  
  • Job security. With the talk of AI and self-driving trucks on the rise, many truckers have begun to fear their roles might be replaced or lessened in the decades to come. While not much is known for sure, one thing remains certain. The job of load securement and flatbed trucking will always remain in the hands of truckers since it is too dangerous and necessary of a job to be replaced.  

 

Are There Any Challenges?  

Just like any job, it is just as important to understand the difficulties and potential challenges as it is to know the rewards.  

 

  • Physically demanding. Flatbed trucking can be rigorous work, with some drivers needing to lift over 75 pounds and remain physically flexible.  
  • More dangerous. Proper load securement is not an option, it is a requirement to avoid potentially life threatening and freight damaging accidents on the road.  
  • No room for error. Drivers must understand and correctly use all securing gear, and continuously ensure that freight remains properly secured. This means a high level of responsibility and awareness are always necessary.  
  • Drivers must help unload. Due to the nature of the cargo, flatbed truckers must help load and unload at each stop.  

 

 

Being a flatbed trucker is a challenging job that calls for elevated levels of responsibility, training, and endurance. Think you’re up to the task? It also comes with great rewards that many drivers find more than enough to make the challenges worth it.  

 

For more information on diverse types of trucking jobs and career advice, be sure to check out more posts on our driver blog and follow us on social media!